BOOK ONLINE NOW OR PHONE US
01502 574669 (Lowestoft)
01728 830414 (Leiston)
OUR LINES ARE OPEN 8:30 - 17:00
Bookings can usually be held on option for a maximum of 5 working days after which time a deposit of £50.00 per person for UK coach holidays, £75.00 for European coach holidays and £150.00 non-refundable for Channel Islands is required to confirm the booking. The outstanding balance is often due eight to six weeks before the departure date however, this will be shown on your confirmation of booking.
Back To TopYou will receive your pick-up letter approximately 5-7 days before the departure date, along with your travel ticket and luggage labels.
If you have to cancel any day trip before 14 days prior to the trip, then any monies paid will be credited to your account with us for furture bookings, less a £2.50 per person fee. If you cancel within 14 days of the trip then there will be no refund of anykind. Please see our Day Trip T&C's.
Back To TopWe can take payments over the telephone from most major credit and debit cards. Alternatively, you can pay by cheque or cash.
All concert and event tickets will be given out on the day by our Driver.
Back To TopYes, Holiday Gift Vouchers are available to purchase online, in office or over the phone. These can be redeemed against any of our tours and excursions. Please see our contact us page for details on how to find our Lowestoft & Leiston Offices. (Please note, these have an expiry date).
No, all our coaches are non-smoking. E-Cigs are also not permitted on the coach.
Back To TopYes, we do offer travel only on selected tours. This is subject to availability, supplements will apply. We cannot travel off-route from the tour itinerary. Travel only is to/from our selected hotel.
Dogs and any other pets are not permitted on any of our vehicles, unless they are assistance dogs. Please contact us if you wish to travel with an assistance dog.
We hope you don't have to cancel your ticket but if you do, unfortunately you will not receive a credit refund unless we can resell the tickets. If we do resell your tickets the £2.50 per person fee will still apply and the remaining monies will be left on your account with us for any future bookings.
If this is the case and you do need to cancel please contact us as soon as possible.
Please see our Day Trip Terms and Conditons.
Yes, here are some local hire companies:-
East Coast Mobility, 1 Carlton Road, Lowestoft, Suffolk, tel no 01502 514500
Beactive Mobility, 8 Bevan Street, Lowestoft, Suffolk, tel no 01502 568848
*(restrictions apply)
We will accept lightweight Mobility Scooters weighing no more than 40kg, subject to them being dismantled by the roadside ready for your collection and stowed away in the luggage hold of the coach. We must be advised at the time of booking that a Mobility Scooter is being taken. *(restrictions apply)
Back To TopPlease give us a call or send us an email, and we can see if we have it.
Please note: Lost Property will be kept at our premises for a maximum of 30 days, after which time it will be disposed of. In the event that you require item(s) to be posted, we will require the cost of postage beforehand.
This website uses cookies to store essential information. By continuing to browse the website you are agreeing to their use. With your permission we would like use additional cookies. For more information you can view our cookie policy here. Select Settings to change your cookie preferences. To allow the use of all cookies select Accept.