BOOK ONLINE NOW OR PHONE US
01502 574669 (Lowestoft)
01728 830414 (Leiston)
OUR LINES ARE OPEN 8:30 - 17:00
Any ticket to the value of £50.00 per person, will require full payment when booking.
Tickets £51.00 and above per person, 50% of the ticket value is required per person within 5 working days of booking to secure your seats.
May we politely remind you that the balance of all monies is due 30 days prior to the departure date. You will not be sent a reminder: therefore, may we ask you to pay by the date shown on your booking confirmation. We reserve the right to cancel any booking that has not been paid for in full and under no circumstances will any monies be refunded.
Please note: All excursion cancellations made by a passenger irrespective of the amount paid, will incur a £2.50 per person charge regardless of when they cancel. If the excursion is cancelled 14 days or more before the departure date and there are no entry tickets involved, the customer will receive a credit on their account with us (less the £2.50 pp charge) - not cash, cheque or card refund.
If a passenger cancels an excursion within 14 days of departure date, the customer will not receive a refund of any kind. If there are entry tickets involved (i.e., Theatre tickets) they will receive a credit on their account if we can re-sell them (less the £2.50 pp charge). You can rearrange for someone to travel in your place, passenger alteration may be subject to an administration fee.
The management reserve the right to cancel any trip and refund money. No responsibility can be accepted for loss or delay in journey. Luggage is carried at owners risk only.
Thank you for your understanding and we hope you enjoy your day with us.