BOOK ONLINE NOW OR PHONE US
01502 574669 (Lowestoft)
01728 830414 (Leiston)
OUR LINES ARE OPEN 8:30 - 17:00
Bookings to the value of £50.00 per person, we will require full payment.
Bookings £51.00 and above per person, 50% of the booking or entry ticket value (whichever is greater) is required within 5 working days to secure your seats.
May we politely remind you that the balance due by date will be on your travel ticket at the time of booking, as you will not be sent a reminder may we ask you to pay by the date shown. We reserve the right to cancel any booking that has not been paid for and under no circumstances will any monies be refunded.
Please Note: All excursion cancellations made by a passenger irrespective of the amount paid, will incur a £2.50 pp charge regardless of when they cancel.
If the excursion is cancelled 14 days or more before the departure date, and there are no entry tickets involved the client will receive a voucher (less the £2.50 pp charge) not a cash, cheque or card refund.
If there are entry tickets involved, they will only be refunded if we can re-sell them (less the £2.50 pp charge). The monies paid for the travel element of the excursion will be issued as a voucher not a cash, cheque or card refund.
If a passenger cancels an excursion within 14 days of the departure date, the client will not receive a refund of any kind. If there are entry tickets involved the ticket element will be credited as a voucher if we can re-sell them (less the £2.50 pp charge).
In the event you do need to cancel at any time there is the option to arrange for someone else to travel in your place, passenger alterations may be subject to an administration fee.
The management reserve the right to cancel any trip and refund money. No responsibility can be accepted for loss or delay in journey. Luggage is carried at owners risk only.
Thank you for your understanding and we hope you enjoy your day with us.