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01502 574669 (Lowestoft)
01728 830414 (Leiston)

OUR LINES ARE OPEN 8:30 - 17:00

1. How much is the deposit and when do I pay the balance for my holiday?

Bookings can usually be held on option for a maximum of 5 working days after which time a deposit of £50.00 per person for UK coach holidays, £75.00 for European coach holidays and £150.00 non-refundable for Channel Islands is required to confirm the booking. The outstanding balance is often due six weeks before the departure date however, this will be shown on your confirmation of booking.

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2. When will I know my pick-up time for a holiday?

You will receive your pick-up letter approximately 5-7 days before the departure date, along with your travel ticket and luggage labels.

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3. How do I make my payment?

We can take payments over the telephone from most major credit and debit cards. Alternatively, you can pay by cheque (cheques payable to B R Shreeve & Son) or cash.

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4. When will I receive my event tickets?

All concert and event tickets will be given out on the day by our Driver.

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5. Do you sell Gift Vouchers?

Yes, Holiday Gift Vouchers are available in denominations of £5, £10, £20 and £50 and can be redeemed against any of our tours and excursions. These can be purchased by popping into either office or calling us. Please see our contact us page for details on how to find our Lowestoft & Leiston Offices. (Please note, these have an expiry date).

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6. Is smoking permitted on the coach?

No, all our coaches are non-smoking. E-Cigs are also not permitted on the coach.

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7. Do you offer travel only?

Yes, we do offer travel only on selected tours. This is subject to availability, supplements will apply. We cannot travel off-route from the tour itinerary. Travel only is to/from our selected hotel.

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8. Are dogs allowed on your coaches?

Dogs and any other pets are not permitted on any of our vehicles, unless they are assistance dogs. Please contact us if you wish to travel with an assistance dog.

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9. If I have to cancel my theatre/show or concert ticket will I get a full refund?

We hope you don't have to cancel your ticket but if you do, unfortunately you will not receive a refund unless we can resell the tickets. If this is the case and you do need to cancel please contact us as soon as possible.

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10. Can I hire an electric scooter?

Yes, here are some local hire companies:-
East Coast Mobility, 1 Carlton Road, Lowestoft, Suffolk, tel no 01502 514500
Beactive Mobility, 8 Bevan Street, Lowestoft, Suffolk, tel no 01502 568848
*(restrictions apply)

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11. Can I take my Wheelchair on the coach?

We will accept lightweight wheelchairs weighing no more than 40kg, subject to them being dismantled by the roadside ready for your collection and stowed away in the luggage hold of the coach. We must be advised at the time of booking that a folding wheelchair is being taken. *(restrictions apply)

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Where Will You Go Next?

Enjoy some Great Days Out or One of our Super Holidays

 

Romford

From Price: £21.50
5 departure(s) between 11/08/2018 and 15/12/2018
 

Rambling in South Cumbria & The Ribble Valley

From Price: £299.00
Duration: 4 Days
Departure Date: 27/09/2018
 

Andre Rieu @ Birmingham Arena

From Price: £139.00
Departure Date: 13/12/2018
 

Harry Potter Studio Tour

From Price: £65.00
2 departure(s) between 10/08/2018 and 17/12/2018
 

Coronation Street The Tour

From Price: £220.00
Duration: 3 Days
Departure Date: 10/11/2018
 

The Lion King @ Lyceum Theatre

From Price: £81.50
Departure Date: 03/10/2018
 

Highgrove Gardens

From Price: £225.00
Duration: 3 Days
Departure Date: 06/09/2018
 

Leeds City Break

From Price: £199.00
Duration: 3 Days
Departure Date: 01/11/2018
 

Edinburgh Military Tattoo

Duration: 5 Days
Departure Date: 06/08/2018
 

Classical Spectacular at The Royal Albert Hall

From Price: £63.50
Departure Date: 25/11/2018
 

Thursford Christmas Spectacular (Matinee)

From Price: £58.50
3 departure(s) between 30/11/2018 and 11/12/2018
 

Thursford Christmas Spectacular (Matinee)

From Price: £63.50
8 departure(s) between 10/11/2018 and 19/12/2018
 

Thursford Christmas Spectacular (Evening)

From Price: £63.50
2 departure(s) between 24/11/2018 and 09/12/2018
 

Second City Renaissance

From Price: £199.00
Duration: 3 Days
Departure Date: 20/09/2018
 

Buckingham Palace & Afternoon Tea

From Price: £71.50
Departure Date: 13/08/2018
 

Fistral Beach, Hotel Collection

From Price: £355.00
Duration: 5 Days
Departure Date: 28/10/2018
 

Les Miserables @ Queens Theatre, London

From Price: £79.00
Departure Date: 12/09/2018
 

Ypres, In Flanders Fields

From Price: £349.00
Duration: 4 Days
Departure Date: 12/10/2018
 

Strictly Ballroom @ Piccadilly Theatre

From Price: £75.50
Departure Date: 26/09/2018
 

Boyzone Thank You & Goodnight - The Farewell Tour

From Price: £90.00
Departure Date: 07/02/2019
 

Emmerdale, the Experience

From Price: £209.00
Duration: 3 Days
Departure Date: 20/10/2018
 

Birmingham Military Tattoo

From Price: £145.00
Duration: 2 Days
Departure Date: 24/11/2018
 

Dartington Hall

From Price: £309.00
Duration: 4 Days
Departure Date: 14/10/2018
 

Burghley House at Twilight

From Price: £195.00
Duration: 3 Days
Departure Date: 03/10/2018
 

Magic Mike Live @ The Hippodrome Casino

From Price: £115.00
Departure Date: 24/02/2019
 

Kenwick Park

From Price: £199.00
Duration: 3 Days
Departure Date: 07/10/2018
 

Sussex Splendour

From Price: £395.00
Duration: 5 Days
Departure Date: 02/09/2018
 

Queen of the Midlands

Duration: 4 Days
Departure Date: 15/08/2018
 

Churchill, Trains & Capability Brown

From Price: £399.00
Duration: 5 Days
Departure Date: 27/08/2018
 

London Canal Museum & Camden

From Price: £38.00
Departure Date: 05/08/2018
 

Poppies - Weeping Window at IWM, London

From Price: £32.00
Departure Date: 06/11/2018

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Hadenham Road, Lowestoft, Suffolk, NR33 7NF
73 High Street, Leiston, Suffolk, IP16 4BX
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