01502 574669 (Lowestoft)
01728 830414 (Leiston)

OUR LINES ARE OPEN 8:30 - 17:00

1. How much is the deposit and when do I pay the balance for my holiday?

Bookings can usually be held on option for a maximum of 5 working after which time a deposit of £50.00 per person for UK coach holidays, £75.00 for European coach holidays and £150.00 non-refundable for Channel Islands is required to confirm the booking. The outstanding balance is often due six weeks before the departure date however, this will be shown on your confirmation of booking.

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2. When will I know my pick-up time for a holiday?

You will receive your pick-up letter approximately 5-7 days before the departure date, along with your travel ticket and luggage labels.

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3. How do I make my payment?

We can take payments over the telephone from most major credit and debit cards. Alternatively, you can pay by cheque (cheques payable to B R Shreeve & Son) or cash.
All credit card payments are subject to a 2% transaction fee over £100.00 and £2.00 under £100.00.

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4. When will I receive my event tickets?

All concert and event tickets will be given out on the day by our Driver.

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5. Do you sell Gift Vouchers?

Yes, Holiday Gift Vouchers are available in denominations of £5, £10, £20 and £50 and can be redeemed against any of our tours and excursions. These can be purchased by popping into either office or calling us. Please see our contact us page for details on how to find our Lowestoft & Leiston Offices. (Please note, these have an expiry date).

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6. Is smoking permitted on the coach?

No, all our coaches are non-smoking. E-Cigs are also not permitted on the coach.

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7. Do you offer travel only?

Yes, we do offer travel only on selected tours. This is subject to availability, supplements will apply. We cannot travel off-route from the tour itineray. Travel only is to/from our selected hotel.

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8. Are dogs allowed on your coaches?

Dogs and any other pets are not permitted on any of our vehicles, unless they are assistance dogs. Please contact us if you wish to travel with an assistance dog.

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9. If I have to cancel my theatre/show or concert ticket will I get a full refund?

We hope you don't have to cancel your ticket but if you do, unfortunately you will not receive a refund unless we can resell the tickets. If this is the case and you do cancel please contact us as soon as possible.

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10. Can I hire an electric scooter?

Yes, here are some local hire companies:-
East Coast Mobility, 1 Carlton Road, Lowestoft, Suffolk, tel no 01502 514500
Beactive Mobility, 8 Bevan Street, Lowestoft, Suffolk, tel no 01502 568848
*(restrictions apply)

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11. Can I take my Wheelchair on the coach?

We will accept lightweight wheelchairs weighing no more than 40kg, subject to them being dismantled by the roadside ready for your collection and stowed away in the luggage hold of the coach. We must be advised at the time of booking that a folding wheelchair is being taken. *(restrictions apply)

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Where Will You Go Next?

Enjoy some Great Days Out or One of our Super Holidays


The Lion King @ Lyceum Theatre

From Price: £81.50
Departure Date: 25/04/2018

VIP Shopping in Kent

From Price: £159.00
Duration: 3 Days
Departure Date: 02/03/2018

Rambling in the Cotswolds

From Price: £349.00
Duration: 4 Days
Departure Date: 06/05/2018


From Price: £21.00
5 departure(s) between 16/12/2017 and 23/06/2018

Tina Turner the Musical

From Price: £75.50
Departure Date: 30/08/2018

Rambling in South Cumbria & The Ribble Valley

From Price: £299.00
Duration: 4 Days
Departure Date: 27/09/2018

Christmas in Switzerland

Duration: 8 Days
Departure Date: 22/12/2017

Edinburgh Military Tattoo

From Price: £485.00
Duration: 5 Days
Departure Date: 06/08/2018

Shropshire Spring Special

From Price: £175.00
Duration: 3 Days
Departure Date: 09/03/2018

Continental Mystery Xmas Markets

Duration: 4 Days
Departure Date: 04/12/2017

The Postal Museum OR London

From Price: £42.50
Departure Date: 17/02/2018

Glorious Gotthard Panoramas

From Price: £999.00
Duration: 9 Days
Departure Date: 26/04/2018

Gary Barlow @ Thetford Forest

From Price: £78.00
Departure Date: 08/06/2018

Victorian Festival of Christmas

Duration: 3 Days
Departure Date: 02/12/2017

Harry Potter Studio Tour

From Price: £61.00
Departure Date: 13/01/2018

New Year in Derbyshire

Duration: 4 Days
Departure Date: 30/12/2017

Strictly Come Dancing Tour

From Price: £87.50
Departure Date: 11/02/2018

Good Old Music Hall Days OR Felixstowe

From Price: £31.00
Departure Date: 05/04/2018

Phantom of the Opera

From Price: £79.00
Departure Date: 03/03/2018

Liverpool & the Terracotta Warrior Exhibition

From Price: £409.00
Duration: 5 Days
Departure Date: 01/07/2018

Lake Garda (Bardolino)

From Price: £799.00
Duration: 9 Days
Departure Date: 13/10/2018

East Anglian Game & Country Fair

From Price: £32.00
Departure Date: 29/04/2018

Pin Mill Cruise & Felixstowe

From Price: £34.00
Departure Date: 03/06/2018

Lodore Falls Hotel Collection

From Price: £499.00
Duration: 5 Days
Departure Date: 02/09/2018

Elvis Exhibition @ The 02 Arena

From Price: £46.00
Departure Date: 25/01/2018

Festival of Railway Modelling

From Price: £38.00
Departure Date: 25/03/2018

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Day Excursions
Winter Tours
Day Excursions
Hadenham Road, Lowestoft, Suffolk, NR33 7NF
73 High Street, Leiston, Suffolk, IP16 4BX
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