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01502 574669 (Lowestoft)
01728 830414 (Leiston)

OUR LINES ARE OPEN 8:30 - 17:00

Guidance on planning a holiday in England

Passenger Safety Protocol

Private Hire Safety Protocol

5 Steps to safer working together

 

Currently our offices remain closed, however our telephones are manned from 09:00 - 16:30hrs. Please be patient if you cannot get through to us straight away, alternatively please drop us an email info@bellecoaches.co.uk and we will be in touch.

 

All of our 2021 tours are now avaiable for booking, with day trips coming soon.

 

Our private hire team are on hand to help with any coach requirements you may have, please call the office, submit your details online or email your details to privatehire@bellecoaches.co.uk.

 

With regards to tours and excursions for 2020, we are working through current bookings in date order and we will be in touch if your future trip has been cancelled and you will be offered the chance to rebook an alternative trip or if you prefer you will be issued a credit refund note for holidays which can either go towards a future holiday or a refund once our company is back up and running at normal capacity. Please be rest assured any monies are guaranteed by the Bonded Coach Holidays.

 

If you wish to cancel any trip with us, normal cancellation fees apply.

 

Our coaches to Thomas Mills & Norwich School, are now running, if you would like a place for this term or next please contact chloe@bellecoaches.co.uk for more details.

 

 

So what are we doing?

 

  • Offices & Coaches have all COVID procedures in place, to protect staff and customers and to make all feel at ease while booking or travelling on-board.

 

  • We follow all Government Guidance at all times, which is continually changing, minimising the risk to all our staff and customers, as it is paramount to us to keep everyone safe.

 

  • Please see our video below, which will show you the extent of our cleaning regime and hope this will give you confidence in travelling with us.

 

  • You will be expected to wear a face covering (unless exempt) whilst in the office and on-board our vehicles. We have introduced temperature checking before boarding the coach if you are on a tour or excursion with us, this has been put in as an extra precaution for yourselves and our staff. Please see our full Safety Protocol for futher information on this.

 

  • We are so pleased that most of our staff are now back working but on limited hours, everything we have put into place following Government Guidlines and our "good to go" status will then ensure our staff and customers health and safety which is a priority to us.

 

We very much looking forward to seeing everyone again in office or on the coaches enjoying trips out again for the remainder of 2020 and into 2021. 

 

 

Amy Churchyard

Managing Director

 

 

Hadenham Road, Lowestoft, Suffolk, NR33 7NF
73 High Street, Leiston, Suffolk, IP16 4BX
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